Not open to Syracuse management majors. This course investigates the critical role of operations management by linking OM to the strategy of the firm and other functions in the organization. It aims to acquaint all business students with this vital function, whether they go on to specialize in it or simply need to understand exactly how it works. The course introduces students to key challenges and levers in managing operations and provides tools for critically analyzing and improving them. We will study the most important and cutting-edge approaches to OM by using real-world case studies, and to make the subject come alive even more, we will take a field trip to the MINI plant in Oxford, England, to study OM in action.
Course-related fee: A fee will be billed from Syracuse to cover site visits (2018–19 fee = $70).
Department: Supply Chain Management