Health Care and Support

Contact us in the Student Life office if you need further information on doctors and health services.

  • Life-threatening emergencies: 112
  • SU Madrid health & safety emergency line: 696-413-977
  • SU Madrid 24-hour mental health crisis line:  646-986-317
  • Tourist Health emergency medical service: 629-823-493

Ambulance services

  • SAMUR: 112
  • UVI-Móvil: 061
  • Cruz Roja ambulances: 91-522-2222
  • SASU ambulances: 91-355-1039

Sexual assault support

Syracuse University Sexual and Relationship Violence Response Team

Sexual Assault Support and Help for Americans Abroad (SASHAA)
SASHAA advocates are available 24 hours a day, 7 days a week.

  • Toll-free crisis line: 900-99-0011. At the prompt, dial 866-USWOMEN
  • Live chat

Jefatura superior de policía- Servicio de atención a la mujer (S.A.M.)

The S.A.M. is a special office of the Spanish National Police that specializes in sexual assaults on women.                 
(Comunidad de Madrid)
C/ Dr. Federico Rubio y Galí, 55
Metro: Francos Rodríguez, Line 7

On-call pharmacies

098 (This number will provide information as to which pharmacies are open after hours and on holidays. You may also obtain this information through:

24-hour pharmacies:

  • C/ Mayor, 13
  • C/ Goya, 12
  • C/ Goya, 89
  • C/ Atocha, 46
  • C/ Velázquez, 70

Poison control

24 hours a day:

Instituto de toxicología
C/ Luis Cabrera, 9

National Capital Poison Center


Hospital de Madrid
Plaza Conde del Valle Suchil, 16.
Metro: San Bernardo, Lines 2 and 4

Ask for Tourist Health Spain (formerly Hospiquality) for English-speaking interpreters

English-speaking medical health professionals

SU Madrid does not assume any responsibility for the activities of the organizations and individuals listed, and we have included only those who have been recommended by students and colleagues and who are believed to be capable and ethical.

General practice

Dr. Rubén Borrás (English, Spanish)

C/ Padilla, 20 bajo derecha
Metro: Núñez de Balboa, Lines 5 and 9

Dr. Borrás is a U.S.-trained general practitioner. His practice accepts cash payments only. Insurance reports are provided.
Same day appointments are available as necessary and written reports of examinations may be provided in English.

Unidad Médica Angloamericana
Cash or credit card payments. Insurance reports are provided. Most practitioners speak English.

Same day appointments are available as necessary and written reports of examinations and laboratory results (in English, if preferred) will be given to the clinic patient.

Director: Dr. Rafael Lozano Guillén
C/ Conde de Aranda, 1 – 1st Floor
Metro: Serrano, Line 4.  Retiro, Line 2
91-577-9499 (Fax)

By appointment:
Monday – Friday: 09:00 – 20:00
Saturdays: 10:00 – 13:00
Laboratory hours: Mon – Fri 09:00 – 10:30
Checkups and house calls

Many specialists are available at Unidad Médica Angloamericana


Dr. Jeff Heese D.C.
C/ Príncipe de Vergara, 91, Bajo A

Dr. Chad Liggin
C/ Azcona, 12, 1ºC


Clínica Dental Cisne
Dr. Ian Daniels
Calle Magallanes, 18
Metro: Quevedo, Line 2

Dr. Eduardo Fernández Blanco
Calle Avenida de América 4, Bajo D
Metro: Avenida de América, Line 7
Open from 10:00-13:00 and 16:00-20:00

Dr. Begoña Ormachea Landa
(Tufts University – Boston)
Calle Vallehermoso, 116
Metro: Islas Filipinas, Line 7

Mental health

SINEWS (English, Spanish)
Calle Zurbano 34, 1º izq.
Metro: Alonso Martinez, Lines 4, 5 and 10

Bring medical supplies in your carry-on luggage

U.S. prescriptions aren’t accepted in Spanish pharmacies, and shipping medication across international borders is complex. Therefore, bring enough of your prescription medication from home to last through the semester along with a doctor’s prescription and breakdown of the generic composition of the drug. Typical examples of what students bring are EpiPens, seasonal allergy drugs, birth control pills, ADD/ADHD medication, and contact lenses.

Medicamentos extranjeros (assistance with foreign prescriptions)
Paseo de Recoletos 14, 1st floor
91-426-9224 or 9054
For hard-to-find prescription medications and their equivalent in Spain.

Other useful phone numbers

Taxi services

LGBT support

Alcoholics Anonymous
C/ Juan Bravo 40, bis 2º B

Overeaters Anonymous
C/ Núñez de Balboa, 43