Academic Operations Manager
The Academic Manager reports to the Director, is a full-time position and is entirely dedicated to ensuring that all academic operations flow well and are constantly assessed and improved. The AM collaborates closely and constantly with the related SU Abroad counterparts. Applicants must be eligible to work in Italy.
MAIN ROLES & RESPONSIBILITIES
Registrar and Calendars
Goal: Learn the procedures for Registration, support students, coordinate related processes and assure that university and program deadlines are met.
- Develop academic calendar, class timetable, midterm schedule and final exam schedule each semester (Fall, Spring and Summer) and coordinate with ITA department, ARC and MA programs.
- Provide support for students during schedule adjustment period with occasional administrative registration processing
- Schedule rooms for courses and assess capacity and classrooms caps.
- Work with local partner schools (i.e., University of Florence or Florence Studios) for calendars and student registration.
- Ensure all necessary info for students’ packages is provided to home office in time.
- Coordinate ESPR, MSPR and Orange Success surveys.
- Participate and contribute to conversation on curriculum development.
- Assist with new course proposals.
- Ensure syllabi are kept up to date and ready to share with advisors and partner schools. Coordinate sharing and archiving of syllabi together with faculty’s updated CSs.
- Assist with new faculty hires.
- Assist in coordination of Discovery Florence Program.
- Assist with students’ issues in relation to academic matters.
- Coordinate Independent Study proposals and Petitions to Faculty; prepare relevant documentation.
- Review student transcripts when needed.
- Participate in events to showcase our programs whether to Syracuse University Senior Management or Partner School representatives.
- Work together with Student Life team to organize and deliver orientation.
- Work with Facility and Safety manager in relation to ensure all faculty and students are compliant.
- Work closely with HR to ensure full alignment between curricular needs and contractual updates.
- Contribute to Organizing of Summer operations including dedicated budgets, oversight and coordination of Faculty led programs.
- Share info requested as needed re academic operations with SUF and SUA colleagues.
Faculty Support & Student Support
- Provide support to faculty and students in relation to academic matters including grading policies and processes.
- Prepare all necessary communication material for students and faculty.
- Coordinate replacements in case of faculty’s absences. Keep track of absences and coordinate with HR Unit.
- Coordinate communication and logistics in case of a student’ prolonged absence.
Qualifications, Experience and Skillset
- MA degree preferred.
- Ability to act independently and thrive in an environment with frequently changing/shifting priorities.
- Attention to details and high level of precision and responsiveness.
- Ability to stay up to date regarding functional knowledge of many resources within the higher education setting.
- Familiarity with using technology in an educational setting: working knowledge and/or experience with Google Share and PeopleSoft is a plus.
- Ability to work in and contribute to an inclusive and team-oriented environment.
- Ability to understand complex programs, processes, & organizational structures and function effectively within them.
- Flexibility to adapt to a fast-paced work environment with peak times and hard deadlines.
Applicants should submit a cover letter, CV, and contact information to email@example.com in addition to a short (2-minute maximum) video explaining why they feel qualified for this position and what they will bring to the team. Finalists will be asked to provide the names and contact information of three references.
The deadline for receiving applications is Friday, July 15, 2022.
TEACHING OPPORTUNITY: MGT 346 Organizational Behavior
Syracuse University in Florence seeks one part-time instructor to teach a course on Organizational Behavior. The course content is largely pre-established in an existing syllabus, covering the impact that individuals, groups, and structure have on behavior within organizations, and how to use this knowledge to improve the effectiveness of organizations. Concepts covered include organizational cohesiveness, motivation, communication, work design, team structure, conflict resolution and organizational performance. At the end of this course, students should be able to Understand organizational behavior concepts and applications in the business environment; describe what organizational behavior practices are needed to support business strategy; and analyze the roles and responsibilities of managers, leaders and employees in shaping behavior that improves organizational performance.
The course is 3-credits, meets three hours per week, for a total of 39 hours during the semester. It is offered only in the Fall Semester 2022, from early September to early December.
A PhD or MBA in Management (with an emphasis on organizational or international business practices) or closely related field is required. We are particularly interested in candidates with strong intellectual direction, an in-depth knowledge of the field, and appropriate teaching experience. Candidates with a demonstrated record of recognized research, scholarship, and publication in the field preferred. Syracuse University Florence is committed to supporting diversity in its student population, faculty, and curriculum.
- Developing a course syllabus based on the existing syllabus (up to 30% of the existing syllabus may be changed).
- Preparation of lectures, projects, or other assignments for a diverse student population.
- Maintaining regularly scheduled office hours.
- Presenting instruction based on the competencies and performance levels of the course.
- Meeting all designated class periods.
- Submitting early-semester and mid-semester reports, and final grades, according to university regulations.
- Grading assignments and exams, and providing feedback to students, in timely manner.
- Building a positive rapport with students.
Please attach a cover letter, CV and contact information for three professional references addressed to firstname.lastname@example.org no later than July 1, 2022.