By Valentina Brocchi

On April 23 Syracuse Florence opened the doors of Villa Rossa for a full-day training aimed at early-career professionals in the Student Services sector. As part of the professional development opportunities offered by the Forum on Education Abroad – an international association based in the U.S. committed to improving the quality and impact of education abroad – the Florence event gathered professionals in the study abroad sector from all over Italy, offering an invaluable chance to share practices and experiences and foster professional growth.
The workshop was led by two Syracuse Abroad colleagues: Seth Tucker, Director of Global Safety and Support at Syracuse Abroad, and Stewart Clegg, Assistant Director of Student Well-being at Syracuse University London. Drawing on content developed by both the Syracuse University Abroad Learning Institute (SUALI) and the Forum on Education Abroad’s Standards of Good Practice, the sessions offered practical training and insight into supporting U.S. study abroad students across diverse institutional settings.

They covered topics such as providing quality student life advising, health and wellness programming, risk management, and crisis response. Sessions combined interactive activities, case-based learning, and expert facilitation to help participants develop an understanding of the student services profession in a study abroad context.
The workshop also brought together five Syracuse Florence staff members with colleagues from other Syracuse centers. It was a welcome opportunity to meet people with whom they collaborate closely, albeit at a distance.

“This training was particularly valuable for me,” said Syracuse Florence student advisor Martina Daniele. “It was designed for those who, like me, are taking their first steps in the world of study abroad, providing practical tools for professional growth. From my perspective, hands-on experience is essential, but it is equally important to take the time to pause, reflect, and deepen one’s understanding of best practices and procedures.”
Training participants received a digital badge, issued by the Syracuse University Abroad Learning Institute, to certify skills acquired through the program.























































