At SU Abroad, the health, wellness, and safety of our students are our highest priorities. Our pre-departure and onsite orientation sessions include extensive health and safety information to help students maintain their health and well-being throughout their term of study. We have an SU Abroad Case Manager dedicated to supporting students and their families, in the event that they have to manage medical or psychological crises, life traumas, and other concerns or barriers that impede their success while studying abroad. Please also review the Preparing to Go booklet for additional information.
In order to be prepared for your travels, we want to remind you to ensure that your medication plans are set, and immunizations and vaccinations are up to date. If you have any general health inquiries as you prepare for your semester abroad, you may always contact SU Health Services at (315) 443-9005. If it is after hours, you may speak to the on-call provider by calling that same number.
The safety and well-being of our students is the top priority of Syracuse University. Below you'll find a very brief outline of our safety procedures. Each page in this section delves into in-depth information on topics such as immunizations, insurance, medical care, and mental health services, among others. We invite you to take time and read through the information on these vitally important topics.
Emergency staff: SU Abroad staff members in Syracuse and at each of our centers abroad constantly monitor world events via up-to-the-minute bulletins from various sources, including the U.S. State Department, our international safety partner International S.O.S, and various media outlets.
In addition, SU Abroad staff members in Syracuse and abroad are available by phone to deal with emergencies 24 hours a day, 7 days a week by phone: toll-free 1 (800) 235-3472 or (315) 443-3471.
Action plans: SU Abroad has an experienced task force ready to deal with emergencies, and an emergency procedures manual complete with action plans for crisis situations (including evacuation). Individual centers have action plans as well. For security purposes these plans must be kept confidential, and therefore cannot be shared with individual students or parents.
On-site monitoring: Center directors are in regular communication with local police, the U.S. consulate or embassy, other study abroad program directors in their host city, International S.O.S., and other sources.
Building security: Access to SU’s academic/administrative buildings abroad is provided only to students, faculty, staff, and invited guests. Entrance to buildings is made with electronic key card, keypunch pad, or after visual screening by a staff member.
Pre-departure advising: As part of pre-departure and arrival orientation, all students are given detailed information on safety and security matters. Students are provided with emergency phone numbers and safety practices to follow. These include staying informed, keeping a low profile, exercising caution in public places, etc. Notices are routinely provided through announcements on bulletin boards, email, announcements in class, and periodic information meetings. Depending on the severity of the threat, students may also be contacted by phone and advised what measures to take.
More specific guidelines, including the individual responsibilities of SU Abroad, program participants, and parents/guardians are available here.
"Everyone at SU London has been so helpful. It is reassuring to know that such a wonderful program is taking care of my daughter while she is so many miles away and having experiences that will last a lifetime." - Heather M., parent of Spring 2013 London student
"Everyone at SU London has been so helpful. It is reassuring to know that such a wonderful program is taking care of my daughter while she is so many miles away and having experiences that will last a lifetime."
- Heather M., parent of Spring 2013 London student