Student Well-Being Resources

On this page, you’ll find resources regarding your wellness and safety abroad. You can also find these resources on the Syracuse Madrid app under “Support in Madrid” in the “Health and Safety” section.

Resources on-campus: Syracuse Madrid Nurse

With the help of an English-speaking, on-site nurse (provided through Ever Health), most of our students are able to resolve their health issues right on campus.

To set up an appointment at no cost, please contact Raquel Perea Arenas at, or come into the Student Life office.

Spring 2023 (ROOM 309  – Syracuse Madrid Center):

  • Mondays & Wednesdays: 12:30pm – 1:30pm
  • Tuesdays & Thursdays: 12:00pm – 1:30pm

Resources off-campus

As a capital city, Madrid has a wide array of medical services, ranging from private offices to big hospitals. In most cases, we’re able to recommend bilingual specialists from most major medical fields.

Our partner health care providers: Hospital de Madrid & SINEWS

Hospital de Madrid go here for any medical-related concerns or issues while in Madrid
Address: Plaza Conde del Valle Suchil, 16
Metro: San Bernardo (Lines 2 and 4)
Phone: +34 629 82 34 93

Ask for the International Department. Be sure to let them know that you are a Syracuse Madrid student. They will be able to provide an English-speaking interpreter.

To set up an appointment at HM Hospitales, please contact Raquel Perea Arenas at, or come into the Student Life office.

SINEWS: Multilingual Therapy Institute
Address: Calle Sagasta, 16, bajo derecha
Metro: Bilbao (lines 1, 4) & Alonso Martinez (lines 4, 5, 10)

Students have access to a limited amount of appointments with a local, English psychologist, free of charge. Through SINEWS, students also have access to a 24-hour English-speaking mental health crisis line: +34 619 27 01 48

To set up an appointment at SINEWS, please contact Raquel Perea Arenas at, or come into the Student Life office.

Other resources & Information:

On-call pharmacies

098 (This number will provide information as to which pharmacies are open after hours and on holidays. You may also obtain this information at

24-hour pharmacies:

  • C/ Mayor, 13
  • C/ Goya, 12
  • C/ Goya, 89
  • C/ Atocha, 46
  • C/ Velázquez, 70

Poison control

24 hours a day:

Instituto de toxicología
C/ Luis Cabrera, 9
+34 915 620 420

National Capital Poison Center

Other useful phone numbers

Medicamentos extranjeros (assistance with foreign prescriptions) 
For hard-to-find prescription medications and their equivalent(s) in Spain

Alcoholics Anonymous 

Overeaters Anonymous

 HIV and STI tests

For more information, please come to the Student Life Office.