On this page, you’ll find resources regarding your wellness and safety abroad. You can also find these resources on our guide on the Guidebook app.
On-Campus Resources: the Syracuse Madrid Nurse
With the help of an English-speaking, on-site nurse (provided through PreverSalud), most of our students are able to resolve their health issues right on campus.
Fall 2025 hours:
Mon, Wed & Th.: 12:00 – 1:15pm / Tue.: 12:30 – 1:45pm
Room 310, third floor of the International Institute
To set up an appointment at no cost, please contact Raquel Perea Arenas at rparenas@syr.edu, or come into the Student Life Office at Room 202 on the second floor of the International Institute.
Off-Campus Resources
As a capital city, Madrid has a wide array of medical services, ranging from private offices to big hospitals. In most cases, we’re able to recommend bilingual specialists from most major medical fields.
Our partner healthcare providers are Hospital Universitario HM Madrid, Hospital Universitario Vithas Madrid La Milagrosa, and SINEWS. See below for more information.
Go to either of the following two hospitals for any medical-related concerns or issues while in Madrid:
Hospital Universitario HM Madrid
Address: Plaza Conde del Valle Suchil, 16, 28015 Madrid
Metro: San Bernardo (Lines 2 and 4)
Email: international@mail.hmhospitales.com
Phone: +34 629 82 34 93
See these instructions regarding how to get to Hospital de Madrid HM and how to get the help you need.
OR
Hospital Universitario Vithas Madrid La Milagrosa
Address: Calle de Modesto Lafuente, 14, 28010 Madrid
Metro: Alonso Cano (Line 7), Iglesia (Line 1)
Email: international.milagrosa@vithas.es
Phone: +34 649 22 87 66
See these instructions regarding how to get to Hospital Vithas and how to get the help you need.
At either of these hospitals, ask for the International Department, and be sure to let them know that you are a Syracuse Madrid student. They will be able to provide an English-speaking interpreter.
To set up an appointment at either hospital, please contact Raquel Perea Arenas at rparenas@syr.edu, or come into the Student Life Office.
In addition, students have access to a limited amount of appointments with a local, English language psychologist, free of charge. Through SINEWS, students also have access to a 24-hour English-speaking mental health crisis line: +34 619 27 01 48
SINEWS: Multilingual Therapy Institute
Address: Calle Sagasta, 16, Bajo Derecha
Metro: Bilbao (lines 1, 4) & Alonso Martínez (lines 4, 5, 10)
In-person appointments: Tuesdays, 3 – 9pm
Online appointments: Wednesdays, 3 – 9pm
To set up an appointment at SINEWS, please contact Raquel Perea Arenas at rparenas@syr.edu, or come into the Student Life office.
Other Resources & Information:
- Syracuse Abroad’s travel insurance. Syracuse Madrid students receive special rates here.
- View a list of useful phone numbers for health-related issues.
- For other health care providers, see the Medical Assistance section of the U.S. Embassy in Madrid’s website.
On-call pharmacies
You can call 098, which provides information as to which pharmacies are open after hours and on holidays. You may also find this information at www.farmacias.es or www.cofm.es.
Poison Control
24 hours a day:
Instituto de toxicología
C/ Luis Cabrera, 9
+34 915 620 420
National Capital Poison Center
1-800-222-1222
Other Useful Phone Numbers
Medicamentos extranjeros (assistance with foreign prescriptions)
https://www.comunidad.madrid/centros/seccion-suministro-medicamentos-extranjeros
For hard-to-find prescription medications and their equivalent(s) in Spain
Alcoholics Anonymous
http://aamadrid.com/
Overeaters Anonymous
http://oamadrid.es/
For more information, please come to the Student Life Office in Room 202 on the second floor of the International Institute.