Student Well-Being Resources

On this page you will find resources that you can download regarding your wellness and safety abroad. You can also find these resources on the Syracuse Madrid app under “Support in Madrid” in the “Health and Safety” section.

Resources on-campus – Syracuse Madrid Nurse

With the help of an English-speaking, on-site nurse (provided through Ever Health), most of our students are able to resolve their health issues right on campus.

To request an appointment at no cost, come into the Student Life Office or email Syracuse Madrid’s Wellness Coordinator, Raquel Perea, at

Spring 2020 nurse hours (ROOM 209 – Syracuse Madrid Center):

  • Mondays and Wednesdays – 3:00PM to 4:00PM
  • Tuesdays and Thursdays – 11:00AM to 12:30PM

Resources off-campus

As a capital city, Madrid has a wide array of medical services, ranging from private offices to big hospitals. In most cases, we’re able to recommend bilingual specialists from most major medical fields. Below are several examples of health care institutions that have worked with our students:

Health care providers: Hospital de Madrid & SINEWS

To set up an appointment with either of these providers, please contact Raquel Perea or come into the Student Life Office.

Hospital de Madrid
Plaza Conde del Valle Suchil, 16.
Metro: San Bernardo (Lines 2 and 4)

  • Emergency room visits = 120€
  • Internal medicine = 60€
  • Specialists = 80€

Ask for the International Department for English-speaking interpreters.

Syracuse Abroad’s travel insurance required up-front payment, however, Syracuse Madrid students receive special rates here.  Be sure to use show your Syracuse Madrid ID.

For other health care providers, see the Medical Assistance section of the U.S. Embassy in Madrid’s website.

View a list of useful phone numbers for health-related issues.

SINEWS: Multilingual Therapy Institute
Calle Sagasta 16, bajo derecha
Metro: Bilbao (lines 1, 4) & Alonso Martinez (lines 4, 5, 10)

Students have access to a limited amount of appointments with a local, English psychologist, free of charge.

Through SINEWS, students also have access to a 24-hour English speaking mental health crisis line:  +34 619 270 148

Other resources

On-call pharmacies

098 (This number will provide information as to which pharmacies are open after hours and on holidays. You may also obtain this information through:

24-hour pharmacies:

  • C/ Mayor, 13
  • C/ Goya, 12
  • C/ Goya, 89
  • C/ Atocha, 46
  • C/ Velázquez, 70

Poison control

24 hours a day:

Instituto de toxicología
C/ Luis Cabrera, 9

National Capital Poison Center

Other useful phone numbers

Medicamentos extranjeros (assistance with foreign prescriptions)
Paseo de Recoletos 14, 1st floor
91 426 9224 or 9054
For hard-to-find prescription medications and their equivalent in Spain.

Taxi services

Alcoholics Anonymous
C/ Juan Bravo 40, bis 2º B
91 341 8282

Overeaters Anonymous
C/ Núñez de Balboa, 43
91 352 7326

 HIV and STD tests

For more information please come into the Student Life Office.